100% money back guarantee

• You may cancel your order at any time prior to your order being processed and getting the status "sended" by contacting Aquamed Water Quality by sending an email to returns@aquamed.gr or by telephoning 0030 2310 240700 during normal office hours. You will not be charged in any way. In case of credit card payment, the amount will be refunded to your credit card immediately.

• You may return purchased items within 14 days upon receiving. Our 100 % money back guarantee applies to items returned within 14 days.  All items must be returned in unused condition and with original packaging. After the 14 days period, or after usage, please refer to the guarantee terms as specified for each item separately.

Please note following return instructions:

1. Inform us about your intention by mail or phone. Do not send anything without prior contacting us.
2. Place the items you wish to return in a box and pack them well
3. You must include a copy of the invoice
4. Send to the following address:

Aquamed Water Quality

15 Halkeon Str.

54631 Thessaloniki

Greece

You must use a courier service of our choice for the return shipping

Please allow 2-3 weeks for receipt and processing of your return. To inquire about the status of your request, please contact us at returns@aquamed.gr